Referrals by email and fax
Triage happens in an inbox, and nobody can say how long a referral has been waiting.
✦ Healthcare
Healthcare software built for clinical workflow and governance
Clinic and pathway workflows, patient-facing tools and integration with existing clinical systems - built to your information governance obligations, not around them.
✦ Where it hurts
Typical problems in clinical operations
Pathways tracked in spreadsheets
Waiting lists and breach risk maintained by hand, updated once a week at best.
Duplicate data entry
The same patient details typed into the clinical system, a spreadsheet and a letter template.
Patients can't self-serve
Appointments, forms and results all require a phone call to reception.
Audit is painful
Evidence for governance or CQC pulled together manually from several systems.
Nothing talks to the EHR
Useful tools exist in isolation because integration was treated as too hard.
✦ What we build
Systems that sit alongside your clinical record
We do not replace your EHR. We build the operational layer around it.
- Referral intake, triage and pathway tracking with waiting-time visibility
- Clinic scheduling, capacity planning and did-not-attend management
- Patient-facing portals for appointments, pre-assessment forms and results letters
- Digital forms and questionnaires flowing into the record rather than into a PDF
- Integration with clinical systems, including HL7 and FHIR where available
- Reporting for governance, contract and audit requirements
- Role-based access, full audit logging and consent handling
- UK data residency and documentation for DPIAs and information governance review
✦ Boundaries
Where we stop, deliberately
Software that diagnoses, treats or calculates a dose can be a regulated medical device, with a certification burden that dwarfs the build. We do not take that work on lightly, and we will tell you early if what you are describing crosses that line.
Operational and administrative systems - referrals, pathways, scheduling, forms, reporting - are where we work, and where most of the wasted clinical time actually sits.
✦ Questions we get asked
Healthcare software questions
Can you integrate with our EHR or PAS?
Where the system provides an interface, yes - HL7 and FHIR are the usual routes, and we have handled file-based and database-level integration with older systems too.
How do you handle patient data?
Encryption in transit and at rest, role-based access, full audit logging, UK data residency and documentation to support your DPIA. Data protection is a design constraint from the first session.
Is this a regulated medical device?
Operational and administrative software generally is not. Anything that supports a clinical decision may be, and we will flag that before you spend money rather than after.
Do you work with private clinics as well as the NHS?
Yes. Private providers often move faster, and the operational problems - referrals, scheduling, forms, reporting - are largely the same.
Tell us what isn't working. We'll tell you what we'd build.
Thirty minutes. Bring the process, the systems it touches and the deadline. You'll leave with an approach and an honest answer on whether custom software is the right call.
No pitch deck · We map your process · You own the software